Playmoola Casino Contacten

Playmoola  Casino Customer Support

Support Channels

We quickly discovered that the casino did not offer a live chat but only came equipped with email support. If we had to choose we would always lean towards an email support than a live chat one, and this is every time, not just with this casino, since the email support is way better than live chat in the most important aspects.

Response Time and Quality

We cannot tell you why the casino has not included a live chat support, but we are very glad that it retains the email support which is better in every way, except when it comes down to the speed with which users get their answers. Email communications usually take a few days to finalise, but they can take more than that at times. The email support method offers the best quality answers to pretty much all types of questions, whether they be complicated or easy, meaning that this is the ultimate support method to be used.

Languages Supported

The website is supported in English only, and that means that all Dutch users will have to contend with that, which should not be an issue since punters from the Netherlands speak better English than most.